windows help please
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- Alan Knight
- Posts: 860
- Joined: Mon May 29, 2006 2:37 pm
- Location: Glasgow
windows help please
Mrs Left Hook's laptop has shut her out with message: "The User Profile Service failed the logon. User profile cannot be loaded." any ideas on how to get into many months' masters degree work? Ta.
Lately it occurs to me ... what a long, strange trip it's been
- pompeypanther
- Billy The Boot Boy
- Posts: 2337
- Joined: Thu May 11, 2006 3:37 pm
Re: windows help please
Put error in google and came up with http://support.microsoft.com/kb/947215
Hope this helps?
The 3 methods expand to give further instructions.Occasionally, Windows might not read your user profile correctly, such as if your antivirus software is scanning your computer while you try to log on. Before you follow the methods here, try restarting your computer and logging on with your user account again to resolve the issue. If you restart your computer and it does not resolve this issue, use the following methods to resolve this issue.
Note You must be able to log on to an administrator account to fix your user profile or copy your data to a new account. Before you resolve the issue, log on to Windows by using another account that has administrative permissions, or restart in safe mode to log on with the built-in administrator account. For more information about how to start in safe mode, visit the following Microsoft website:
Method 1: Fix the user account profile
Method 2: Log on to Windows and copy your data to a new account
Method 3: Delete the error SID and create a new profile
Hope this helps?
"When you have a hammer everything looks like a nail...."
-
- Alan Knight
- Posts: 860
- Joined: Mon May 29, 2006 2:37 pm
- Location: Glasgow
Re: windows help please
Thanks we had got that far - I wondered if any if our computer-whizz pals on here had a simpler way for us who are old and scared...I am also a bit perturbed that something as serious as this arises as a matter of course without the mighty Bill Gates Microsoft corp doing something about it. Thanks again, anyway.pompeypanther wrote:Put error in google and came up with http://support.microsoft.com/kb/947215
The 3 methods expand to give further instructions.Occasionally, Windows might not read your user profile correctly, such as if your antivirus software is scanning your computer while you try to log on. Before you follow the methods here, try restarting your computer and logging on with your user account again to resolve the issue. If you restart your computer and it does not resolve this issue, use the following methods to resolve this issue.
Note You must be able to log on to an administrator account to fix your user profile or copy your data to a new account. Before you resolve the issue, log on to Windows by using another account that has administrative permissions, or restart in safe mode to log on with the built-in administrator account. For more information about how to start in safe mode, visit the following Microsoft website:
Method 1: Fix the user account profile
Method 2: Log on to Windows and copy your data to a new account
Method 3: Delete the error SID and create a new profile
Hope this helps?
Lately it occurs to me ... what a long, strange trip it's been
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