Tech help needed

[Franco Blue]

Can anyone help me please. When trying to save file I get a message saying "There are no more files" and I am unable to save any files at all. I have run anti virus and malware software to no effect. Help please if you can

Thanks

[This Time Next Year]

https://answers.microsoft.com/en-us/win ... a4c7604241

Method 1:
You may check if you face similar issue in safe mode. Refer to the below link to boot to safe mode -
http://windows.microsoft.com/en-US/wind ... -safe-mode

Method 2:
If you do not face the issue in safe mode then you may check in a clean boot state.To perform the clean boot follow the step 1 mentioned in the below article and then try checking in this clean boot state -
http://support.microsoft.com/kb/929135
If the issue gets resolved check which non-Microsoft service is causing the problem; referring to the article and following other steps.
After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
a. Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
b. On the General tab, click the Normal Startup option, and then click OK.
c. When you are prompted to restart the computer, click Restart.

Method 3:
You may perform a SFC (System File Checker) scan. It will list any issues and will also recover any files if needed.
Follow the below steps to perform a SFC Scan -
a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
b. Type the following command, and then press ENTER:
sfc /scannow
A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time.
c. If any files require a replace SFC will replace them. You may be asked to insert your Win 7 DVD for this process to continue.
d. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations".
e. After the scan has completed, close the command prompt window, restart the computer and check.
Check the below mentioned link for further guidance on SFC scan -
http://support.microsoft.com/kb/929833

[Franco Blue]

Thanks for the input, I have worked my way through a lot of that but still have the problem.

[Portchester PFC]

Thanks for the input, I have worked my way through a lot of that but still have the problem.

A quick web search indicates it might be a Malware issue, the other one that keeps popping up is if it is a ASUS laptop its a problem with the ASUS security software.

[Franco Blue]

Thanks for the input, I have worked my way through a lot of that but still have the problem.

A quick web search indicates it might be a Malware issue, the other one that keeps popping up is if it is a ASUS laptop its a problem with the ASUS security software.

Yes it is ASUS, I will take a peep at the security software, thanks

[Portchester PFC]

Thanks for the input, I have worked my way through a lot of that but still have the problem.

A quick web search indicates it might be a Malware issue, the other one that keeps popping up is if it is a ASUS laptop its a problem with the ASUS security software.

Yes it is ASUS, I will take a peep at the security software, thanks

They say it is something to do with the ADSM service.

[past memories]

Google - Panda cloud cleaner. Run that and see what it finds, you then have a choice to clean or ignore.

[Franco Blue]

Thanks again ..... will try all suggestions.

[Franco Blue]

Google - Panda cloud cleaner. Run that and see what it finds, you then have a choice to clean or ignore.

Panda Cloud crashed my computer, back online now but problem still exists.

[past memories]

How ??? When you got your original screen asking to accept and scan, then what happened ?

[Franco Blue]

How ??? When you got your original screen asking to accept and scan, then what happened ?

May not have been Panda. After getting Computer started it crashed again. I needed a machine for a project I was doing so went and bought a new one. Just been playing about with the old machine cos I needed some files off it and it decided to work... dont know how or why, I am baffled even the original problem has been fixed. I now have two working laptops and a hole in my pocket.

Thanks everyone for your help and suggestions

[past memories]

Stuck key somewhere ?

[Franco Blue]

Stuck key somewhere ?

That is a very sensible suggestion but hate to think I bought a new machine due to a key being stuck.