Possible role specific responsibilities could be:
• Provide high quality detailed analysis, and design and build processes to improve operational efficiency & customer service.
• To provide a focal point for all performance matters. Heighten general awareness of performance issues and objectives, and improve understanding of individual responsibilities toward performance, including the introduction of Balanced Scorecard.
• Perform the acquisition and analysis of data to identify business issues and opportunities.
• Take an active role as champion of the process management to all customers:
o Drive process improvement through
o Ensuring adherence to the processes
o Instigating continuous process improvement and taking early corrective action where required
o Change Management Process
o Business Continuity Management
On a more personal basis, others would describe me as:
Well prepared/researched Professional
Problem Solver Good at thinking Outside of the Box
Building Strong Relationships Creative
Political Skills Enthusiastic
Strong character Approachable/Amiable
My experience also covers: Management, Supervision and Customer Services.